siteROCK Monitoring Services

Our system operation experts monitor your IT operations in real-time across the physical, virtual, cloud environments to ensure uptime and security. By outsourcing operation management tasks, you can concentrate on your core business, ensure high-quality IT services, reduce operating costs and decrease the burden on your IT department.


Operation Monitoring Services

Professional analysts monitor the operation status of your IT systems, including on-premises, data center and cloud (AWS, Microsoft Azure, etc.) and provide real-time response, from failure to recovery, and incident management based on detailed Information Technology Infrastructure Library best practices.

Three services to suit your monitoring needs:

Monitoring Management Services ›
Integrated monitoring management across your on-premises IT systems and cloud

Site Care PRO ›
Remote monitoring of your designated networked equipment, web services, mail services via the Internet

Site Care Cloud ›
Pay-per-use remote monitoring and management of your virtual servers in AWS EC2, RDS, ELB via the Internet

Security Monitoring / Diagnostic Services

In addition to real-time monitoring from our Security Operations Center (SOC), we expertly diagnose vulnerabilities in platforms and web applications.




On-site Monitoring

For customers using an Equinix International Business Exchange™ (IBX®) data center, we monitor and provide notifications on servers and network equipment.

*These services are only available in Japan.

 Learn more about Managed Services.